TSHAMRELL

Lead to Inspire. Aspire to Achieve.

 
Hotel Lounge

What We Do
We are an Advisory  Management Business

TShamrell is an advisory management business leveraging our knowledge and experience with legendary brands such as The Ritz Carlton, Marriott, and  JW  Marriott Hotels. We work across all industries to improve their customer and employee engagement, strengthen their culture, and drive brand loyalty. If you have customers, clients, guests or patients, your success depends on customer service. Instilling confidence within the simplicity of

technique, we work with your team to understand basic service expectations, then incorporate innovative practices

to exceed expectations. The result becomes your competitive advantage sustained over time through a commitment

to growth and development.

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LEADERSHIP

INFINITY POINT LEADERSHIP

WORKSHOPS

                  

 

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SERVICE

THE 3 E's OF SERVICE EXCELLENCE

WORKSHOPS

  

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KEYNOTE

OUR SIGNATURE KEYNOTE

"LEAD TO INSPIRE.

ASPIRE TO ACHIEVE"

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QUALITY AUDITS 

 

IMPLEMENTING YOUR STANDARDS ARE YOUR FOUNDATION TO  STRONG BRANDING SUCCESS 

 

"Leadership reflects the delicate balance between a natural, inherent desire to perform and an instinctive ability to influence the behavior of others."

TIM SHAMRELL

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